Project management
If you are a Project Manager, AV Technician or accessibility specialist, then you may wish to supervise the event and make sure everything is working as expected. We offer a variety of tools to help you do this. It doesn't have to be a solitary task - you can invite additional team members to help you out at no extra cost.
Live Event Supervision
Most of the critical live event supervision can be done from the Monitor page. Includes features such as:
- Overall data flow
- ASR connections
- Captions mini monitor
- Video stream monitor
Additionally you can always coordinate with the team using the internal chat function.
Post-event Features
- track project usage
- track organisation usage
- track billing information
- download transcripts
- upload assets for caption playback
What can go wrong?
A live event is an inherently complex and dynamic environment, involving many different servers and system interacting in real-time. Critical and non-critical issues can be prevented:
| Issue | Prevention |
|---|---|
| Poor audio quality | Ensure the audio source is clean and stable. This usually affects the quality of the ASR service. |
| Poor internet stability | Ensure the internet connection is stable, test connectivity in advance and, if possible, during the live event. |
| Human captioner connectivity | Test the captioner can successfully connect their equipment to the platform. |
Last updated: January 13, 2026 at 09:22 AM